Healthcare IT Services & IT Support

We enable you to focus on your patients while we ensure that your IT environment runs seamlessly, round the clock!

Dwyer IT Health Receptionist
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Outsourced IT services are the smart choice for small and medium-sized medical practices and healthcare providers.

Reliable IT services are paramount for healthcare providers, given the stringent HIPAA compliance requirements. At Dwyer IT, we specialize in offering comprehensive healthcare IT services and IT support for healthcare organizations, ensuring that your technology infrastructure remains secure and compliant.

The role of technology in both medical practice and office operations is undeniable, making extended downtime, cyber attacks, and other technological challenges particularly disruptive. Led by ISACA Certified Professionals and maintaining industry-leading credentials, our team is equipped to address these challenges effectively.

If you’re a healthcare provider in need of a trusted managed IT partner, look no further than Dwyer IT. With our expertise and dedication, we ensure that your technology systems support your mission of delivering high-quality patient care.

How can IT support services benefit Healthcare Providers?

Dwyer IT Health Tech

24/7/365 Availability

Many healthcare facilities are open 24/7/365, or with extended hours from early in the morning to late at night. These urgent care and other medical facilities cannot afford an IT catastrophe that could impede the ability to care for patients, no matter what time of day. Outsourced managed IT from Dwyer IT is available all hours of the day, every day of the year, to solve IT problems such as viruses, network outages and cyber attacks.​

We are a HIPAA compliant IT Company and can help your medical practice immediately restore access to patient data. This allows you to promptly treat patients, maintaining patient satisfaction and preventing lost revenue due to unnecessary treatment delays. Our 24/7/365 IT Help Desk will ensure that all technology is properly functioning, and cyber attacks are responded to in a timely fashion, which increases productivity and revenue.

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Lowered Monthly Expenses

Many professionals believe that in-house IT is a lower cost option. However, when the cost of salary, benefits and training is considered, it becomes clear that it is quite expensive to maintain an in-house IT professional or team. With outsourced IT, your medical office can pay for only what it needs, when it is needed, allowing your business leaders and HR department to focus on medical and managerial personnel.

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Improve Reliability

Dwyer IT Managed IT Providers can provide improved IT reliability that would not otherwise be possible without hiring an expensive full-time internal IT staff. Our technology specialists have the knowledge and experience to discover problems and to remedy outages and other issues before they have a significant impact on your medical facility.

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Why does the Healthcare Industry need expert IT services?

Medical facilities have invested a significant number of resources into technology for the purpose of improved treatment and streamlined processes. With the strict legal requirements imposed on the medical industry, it is crucial that the technology used in a medical office runs flawlessly. Regardless of the size of your medical office, electronic patient data is at risk if your office is the victim of outages or cyber attacks.​

Healthcare data breaches occur when a cyber criminal hacks into a network and steals patient information. This can be caused by lax technology procedures or through weak IT protections. Cyber criminals often steal identifying information (such as name, date of birth and social security number), health insurance information, billing information, and medical history.

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Studies have shown that over the ten year period ending in 2018, approximately 59% of the United States population has been a victim of medical data breach due to a hack of a facility where the victim was treated. Hacking has been identified as the leading cause of healthcare data breaches. Because of this, it is imperative for healthcare facilities to stay vigilant against cyber attacks.​

Also dangerous to busy medical practices are technology outages caused by a disaster, whether natural or man-made.  IT companies such as Dwyer IT are able to put disaster recovery plans in place to ensure that a medical office is up and running with minimal downtime; this will improve office efficiency, patient treatment and ensure peace of mind.For a busy medical practice, it is difficult, if not impossible, to handle all IT-related functions alone; a doctor’s valuable time is much better served treating patients. The managed IT professionals at Dwyer IT are HIPAA experts; we offer a wide array of IT services that maximize efficiency, minimize cost and assure compliance.

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What healthcare IT services can benefit a medical practice or healthcare provider?

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Compliance Consulting

With strict HIPAA and other compliance regulations, it is imperative for healthcare providers to work with a team of compliance consulting experts that will ensure that the facility remains compliant.

At Dwyer IT, we will safeguard and monitor your firm’s network and security system. Our efforts will help your medical office avoid a data breach of sensitive patient medical information that could lead to legal ramifications and a ruined reputation.

Comprehensive IT Assessments

Well-developed IT systems work to help your business run smoothly, whether you need access to patient charts, billing records, insurance information or anything else related to your practice.

The Dwyer IT’s comprehensive IT assessment will allow your medical office to understand what IT functions are helping or hindering the streamlining of your business. Our recommendations aim to assist business processes, improve employee performance and lower IT-related costs.

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Office 365

Office 365 Migrations and Licensing

Office 365 is a cloud-based service that can assist healthcare providers in the reduction of cybersecurity threats; it also helps cut costs. The system, which comes with the entire Microsoft Office Suite, allows you to pay-as-you-go.

With the assistance of an Office 365 partner, the migration and licensing is simple; it will then automatically renew for your convenience.

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Mobile Device Management (MDM)

Cloud-based backup is important to ensure the quality and security of your practice’s confidential information. The Cloud consulting and migration services offered by Dwyer IT will allow your business to easily determine the right cloud option and complete the migration without headache or hassle.

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Cloud Strategy Consulting and Migration Services

Cloud-based backup is important to ensure the quality and security of your practice’s confidential information. The Cloud consulting and migration services offered by Dwyer IT will allow your business to easily determine the right cloud option and complete the migration without headache or hassle.

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Secure File Sync and Share Solutions

Enterprise file sync and share (“EFSS”) allows authorized users the ability to securely share and sync files among multiple devices. Examples of this software include Dropbox, OneDrive and more. Dwyer IT’s IT professionals can help your medical office choose the EFSS software that best suits your needs.

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24/7/365 Help Desk Support

At Dwyer IT, we know that healthcare professionals deal with medical emergencies 24/7/365 and strive to remedy technology outages or issues that prevent an office from functioning optimally while caring for patients. We are available every day of the year, 24 hours per day, to answer technology-related questions and limit downtime.

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Managed Cybersecurity

A strong cybersecurity plan is required in order to protect information required to remain private under HIPAA. Our managed Cybersecurity services will help fill any gaps in protection through complete management of your Cybersecurity system. We will also provide recommendations for improvement, implement a more beneficial approach and train staff on technology and security changes.

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Complete Managed Services

Complete managed Healthcare IT services allow a healthcare provider to have an optimally functioning IT system, while spending all of his or her time in the practice of medicine. Dwyer IT offers limitless support that will remove all IT-related functions and stressors from your business.

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Disaster Recovery and Business Continuity

Our IT professionals understand that during a medical emergency, doctors cannot wait for a natural or cyber disaster to subside and for IT systems to be back up and running. Disaster recovery and business continuity services help minimize downtime, so business can continue as usual.

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Workflow and Process Mapping

Workflow and process mapping is a method by which IT professionals discover solutions to IT-related problems that impact the day-to-day operations of their medical office. Dwyer IT can help automate procedures and implement functional improvements to ensure that your IT system works for your specific office needs.

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Vulnerability Testing

With regular vulnerability testing, a business can determine risks and opportunities for improvement in their medical office’s network. This service, through the ISACA Certified professionals at Dwyer IT, can prevent attacks before they occur and help optimize security investments.

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Penetration Testing

Penetration testing will allow the IT professionals at Dwyer IT to identify holes in your network before they are exploited by cyber criminals. This testing is targeted; we use custom scripts and advanced techniques to ensure that your data is safe from attack.

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Why hire Dwyer IT for your medical office’s Healthcare IT Services?

Dwyer IT is the known and trusted source for comprehensive managed IT.  It is our honor, and our passion, to serve the medical community through an all-inclusive and streamlined approach to technology. Our IT professionals are trained in the particular security requirements and compliance standards that the medical industry must hold itself to. We aim to ensure compliance, while saving your office time, money and stress.​

A HIPAA violation can cause your medical office to suffer excessive fines, as well as negative publicity. Dwyer IT is a team of compliance experts, equipped to safeguard information protected by HIPAA through advanced IT support. We provide the industry’s best healthcare IT support services.​

Our technology specialists are experienced, supportive and available around the clock to remedy your technology woes. We offer comprehensive services, from help desk support to proactive, all-inclusive IT packages. We believe your time and effort is better spent caring for your patients while we handle all aspects of your technology infrastructure.

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We can make IT your competitive advantage, want to see how?